BYLAW CLERK
1 Regular Full-Time & 1 Regular Part-Time
About Us
One of BC’s Top Employers, the City of Coquitlam offers meaningful career opportunities to make a difference within the local community. As the sixth largest city in BC, we are home to more than 150,000 residents. Our diverse municipality is a great place to work as it continues to grow through innovative urban design, inspiring arts, culture and recreation programs, and state-of-the-art transportation systems. Our brand is built on managing our resources in a responsible and sustainable manner, while supporting a vibrant, growing regional urban centre. We envision a bright future in Coquitlam that we hope includes you!
About You / What We Are Looking For
Our Community Safety Department is currently recruiting for one regular full-time and one regular part-time Bylaw Clerk to join our administrative team at the Coquitlam Animal Shelter. If you are a detail oriented, administrative professional, passionate about delivering exceptional customer service in a fast-paced environment, this may be the job for you!
Reporting to the Customer Service Supervisor, the Bylaw Clerk will play a pivotal role in assisting with administrative duties within the Bylaw Enforcement Division, including:
- Receiving and responding to bylaw complaints through email, in-person and on the phone;
- Determine as an appointed screening officer whether a ticket should be cancelled or upheld;
- Coordinate adjudication hearings including the preparation and distribution of related materials;
- Provide customer service including accurately explaining regulations and policies;
- Accurately maintaining and updating departmental records, including creating complaint files and keeping accurate notes.
The successful incumbent must demonstrate impartial decision making, have a keen eye for detail, the ability to handle confidential and politically sensitive information with the discretion and diplomacy, and be able to effectively prioritize and deliver tasks on time. In addition, this incumbent will provide administrative support to more senior level staff. Proficiency in intermediate computer skills, including the use of the Microsoft Office suite, is a requirement for this position.
Minimum Qualifications
Candidates must possess at minimum 12th grade education and hold a valid BC Class 5 Drivers licence or equivalent.
Preferred Qualifications
Additional education in Office Administration supplemented by commercial course work, as well as previous experience working within a regulatory, public sector, or municipal environment would be considered an asset.
What We Offer:
This CUPE position has an hourly rate range of $31.77 - $37.32. The rate of pay is based on a variety of factors including qualifications, knowledge, experience and skills.
You will have the chance to join a rapidly growing and diverse team dedicated to supporting the local community, and be able to engage in variety of learning and development opportunities. Additionally, there is an opportunity to participate in an earned day off program. The City offers an attractive vacation and extended benefits package, including the ability to contribute to the Municipal Pension Plan.
The hours of work for the regular full-time role are anticipated to be Sunday 11-7, Monday 1-9, and Tuesday, Wednesday, and Thursday 10-6. The hours for the regular part-time role are Thursday 1-9, Friday 1-9, Saturday 11-7.
Accessibility / Equal Opportunity Employer
The City of Coquitlam is proud to be an Equal Opportunity Employer working towards enhancing equitable practices in our recruitment and retention processes. As an organization we are committed to creating an inclusive work environment to support our growing and diverse work force. To learn more about what equity, diversity, and inclusion means, and the City’s efforts in support of these principles, please visit coquitlam.ca/edi for more information.
If at any time during the application or recruitment process you require additional assistance or an accommodation, please contact our team for confidential support. Staff can also provide in-person support if required.
Applicants under consideration may be required to undergo and submit an acceptable police information check.
Good people make Coquitlam great, sign up for career alerts through our recruitment portal to stay up to date about opportunities within our team, or follow us on LinkedIn to learn more about how #YouCouldWorkHere too!
Please apply online at www.coquitlam.ca/careers by 11:55 pm on March 13, 2026.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.