COMMUNICATIONS
OPERATOR 2
Regular Full Time + Auxiliary
About Us
One of BC’s Top Employers, the City of Coquitlam
offers meaningful career opportunities to make a difference within the local
community. As the sixth largest city in BC, we are home to more than
150,000 residents. Our diverse municipality is a great place to work as it
continues to grow through innovative urban design, inspiring arts, culture and
recreation programs, and state-of-the-art transportation systems. Our brand is
built on managing our resources in a responsible and sustainable manner, while
supporting a vibrant, growing regional urban centre. We envision a bright future in Coquitlam that
we hope includes you!
About You / What We Are Looking For
The Community Safety
Department is seeking an experienced police dispatcher to join the Civilian Police
Services team at one of the few independent police operational communications
centres in the Lower Mainland. The regular full time Communications Operator 2
supports police operations and community safety
at the Coquitlam RCMP Detachment, working as part of a team on 12-hour
rotating shifts (2 day shifts and 2 night shifts, followed by 4 days off). We
are also seeking experienced Communications Operators to work on a casual basis
as auxiliary status.
As a Communications Operator 2 you will operate
police communications equipment, determine priority of calls, control
deployment, dispatch police units in response to calls for service, respond to
9-1-1 emergency and non-emergency calls, gather information, generate reports,
and provide information to the public on a variety of matters. Poised and
tactful in stressful situations, you possess sound judgement as well as
excellent listening, communication, and decision-making skills. The ability to think clearly and quickly in
emergency situations and perform with accuracy is a necessity.
Qualifications
Along with a high
school diploma, previous police dispatching and call taking experience is
required. Considerable knowledge of the methods and procedures used in the
operation of police radio, telephone, CAD and related equipment is essential. Geographical
knowledge of Coquitlam, Port Coquitlam, and surrounding communities is an
asset, along with working knowledge of the Criminal Code of Canada, the Motor
Vehicle Act, and other appropriate bylaws and regulations. Additional courses
in Criminology, Psychology, Public Safety Communications, Conflict Resolution,
Crisis Intervention, or related disciplines are preferred. Ability to obtain
and maintain RCMP Enhanced Reliability Security Clearance is a condition of
ongoing employment.
What We Offer:
This CUPE position has
an hourly rate range of $40.49 - $47.67. The rate of
pay is based on a variety of factors including qualifications, knowledge,
experience and skills.
You will have the chance to join a rapidly growing and diverse team
dedicated to supporting the local community, and be able to engage in variety
of learning and development opportunities. The City offers an attractive
vacation and extended benefits package, including the ability to contribute to
the Municipal Pension Plan. For
auxiliary positions 12% in lieu of benefits are offered.
If you are
passionate about community safety and looking to start your career in
operational communications but have no previous experience, consider applying
for the Communications Operator 1 position available at www.coquitlam.ca/careers
Accessibility / Equal
Opportunity Employer
The City of Coquitlam is proud to be an Equal Opportunity Employer
working towards enhancing equitable practices in our recruitment and retention
processes. As an organization we are committed to creating an inclusive work
environment to support our growing and diverse work force. To learn more about
what equity, diversity, and inclusion means, and the City’s efforts in support
of these principles, please visit coquitlam.ca/edi for more information.
If at any time during the
application or recruitment process you require additional assistance or an
accommodation, please contact our team for confidential support. Staff can also
provide in-person support if required.
Good people make Coquitlam great, sign up for
career alerts through our recruitment portal to stay up to date about
opportunities within our team, or follow us on LinkedIn to learn more about
how #YouCouldWorkHere too!
Please apply online at www.coquitlam.ca/careers by 11:55 pm on July 17, 2026.
We thank all applicants for their interest; however, only those selected
for an interview will be contacted.