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Communications Specialist

 

Job Description

COMMUNICATIONS SPECIALIST

Auxiliary (up to July 2027)

 

About Us

 

One of BC’s Top Employers, the City of Coquitlam offers meaningful career opportunities to make a difference within the local community.  As the sixth largest city in BC, we are home to more than 150,000 residents. Our diverse municipality is a great place to work as it continues to grow through innovative urban design, inspiring arts, culture and recreation programs, and state-of-the-art transportation systems. Our brand is built on managing our resources in a responsible and sustainable manner, while supporting a vibrant, growing regional urban centre.  We envision a bright future in Coquitlam that we hope includes you!

 

About You / What We Are Looking For

 

We are seeking an experienced Communications Specialist to join our Civilian Police Services Communications team on a temporary, part‑time basis. This role will work along side the Operational Communications Centre (OCC) to support the launch of Next Generation 911 (NG911), a major advancement in emergency communications that will provide Canadians and first responders with faster, more accessible emergency response tools and enhance public safety.

The Communications Specialist will play a key role in educating audiences and building momentum for the transition to NG911, both internally and externally. You will collaborate with the team to develop a clear, accurate, and engaging communications plan using a range of tools including print, digital, video, and website. This position is also responsible for creating, managing, and evaluating internal communications related to the NG911 launch, ensuring employees stay informed through regular updates, intranet content, and internal digital tools.

Reporting to the OCC manager, you will work alongside police officers and civilian staff to create an integrated communications approach that educates, informs, and engages our community.

Key responsibilities include:

 

·        Lead the NG911 Communications strategy development and implementation

·        Create print, digital, video, social media, and website content to promote NG911

·        Contribute to developing the annual communications strategy

·        Develop and maintain the internal website and communications tools related to NG911

·        Collaborate and develop relationships with internal and external stakeholders to gather and disseminate pertinent information

·        Attend community engagement events to support education and awareness around NG911 and 911

 

The ideal candidate is a strong communicator with excellent verbal and written skills, supported by solid graphic design and video production abilities. They are a motivated self‑starter who works well both independently and in a team, bringing exceptional attention to detail and a genuine passion for communications and social media management. This candidate demonstrates strategic thinking, understands policing principles and public‑sector communication protocols, and maintain a strong work ethic. Above all, they bring accuracy, consistency, and enthusiasm to every aspect of their work.

 

Minimum Qualifications

 

Degree, diploma, or certificate in Communications, Marketing, Public Relations or a related discipline, plus related experience, or an equivalent combination of education and experience.

 

Due to the short duration of this auxiliary opportunity, candidates must hold an existing RCMP Enhanced Reliability Security Clearance as the clearance process can take up to 8 months to complete. 

 

Preferred Qualifications

 

Bilingual (English and French) is considered an asset

What We Offer:

 

This CUPE position has an hourly rate range of $42.16 – $49.76 plus 12 % in lieu of benefits. The rate of pay is based on a variety of factors including qualifications, knowledge, experience and skills. This position will scheduled 20 hours per week, Monday-Friday daytime hours, for a period for up to one year, ending no later than July 2027.

 

You will have the chance to join a rapidly growing and diverse team dedicated to supporting the local community, and be able to engage in variety of learning and development opportunities. This position is based in Coquitlam working within the Coquitlam RCMP Detachment.

Accessibility / Equal Opportunity Employer

 

The City of Coquitlam is proud to be an Equal Opportunity Employer working towards enhancing equitable practices in our recruitment and retention processes. As an organization, we are committed to creating an inclusive work environment to support our growing and diverse work force. To learn more about what equity, diversity, and inclusion means, and the City’s efforts in support of these principles, please visit coquitlam.ca/edi for more information.

 

If at any time during the application or recruitment process you require additional assistance or an accommodation, please contact our team for confidential support. Staff can also provide in-person support if required.

 

Good people make Coquitlam great, sign up for career alerts through our recruitment portal to stay up to date about opportunities within our team, or follow us on LinkedIn to learn more about how #YouCouldWorkHere too!

 

Please apply online at www.coquitlam.ca/careers by 11:55 pm on May 29, 2026.

 

We thank all applicants for their interest; however, only those selected for an interview will be contacted.