MANAGER PLUMBING
PERMIT SERVICES (PLANNING & DEVELOPMENT)
Regular Full-Time Exempt
About Us
One of BC’s Top Employers, the City of Coquitlam
offers meaningful career opportunities to make a difference within the local
community. As the sixth largest city in BC, we are home to more than
150,000 residents. Our diverse municipality is a great place to work as it
continues to grow through innovative urban design, inspiring arts, culture and
recreation programs, and state-of-the-art transportation systems. Our brand is
built on managing our resources in a responsible and sustainable manner, while
supporting a vibrant, growing regional urban centre. We envision a bright future in Coquitlam that
we hope includes you!
About You / What We Are Looking For
The City of Coquitlam is
seeking a technically strong, collaborative, and service-oriented leader to
join our Planning and Development Department as the Manager, Plumbing Permit
Services. This role is ideal for an experienced plumbing and fire sprinkler regulatory
professional who brings a strong balance of technical expertise, operational
leadership, mentorship, and customer service excellence.
Reporting to the Director
of Building Permits, this position oversees the day-to-day operations of the
Plumbing Permit Services section, including plumbing and fire sprinkler
inspections, plan reviews, service delivery standards, and regulatory
compliance activities. The successful candidate will lead a high-performing
team of experienced plumbing officials while helping guide the continued
evolution and development of the section as new staff transition into the
organization over time.
This role requires someone
who can build credibility and trust quickly within a technically skilled team
environment while also bringing a forward-thinking and solutions-oriented
approach to leadership. You will play a key role in supporting operational
consistency, staff development, customer service delivery, and continuous
improvement initiatives related to inspection services, business operations,
and performance measurement.
The ideal candidate will
understand the importance of balancing regulatory requirements with practical
service delivery and community expectations. You will be someone who values
collaboration, demonstrates initiative, and is motivated by improving public
service outcomes while fostering strong working relationships both internally
and externally.
This is an excellent
opportunity for a leader who wants to be part of a stable, progressive, and
highly respected organization while contributing to one of Metro Vancouver’s
most well-regarded building permit teams.
Main Responsibilities
·
Lead
and oversee the daily operations of the Plumbing Permit Services section,
including plumbing and fire sprinkler inspections, permit reviews, and
regulatory compliance activities.
·
Supervise,
mentor, coach, and support a team of Plumbing Officials and associated staff
engaged in inspections and plan review services.
·
Assign
and monitor inspection and plan review workloads to support operational
efficiency and service delivery standards.
·
Provide
technical guidance and support to staff on complex plumbing, fire sprinkler,
and regulatory matters.
·
Monitor
and support service delivery performance, including contributing to the development
and tracking of operational KPIs and inspection-related metrics.
·
Support
operational improvements and continuous improvement initiatives related to
inspection processes, plan review practices, and customer service delivery.
·
Ensure
consistent application and interpretation of provincial construction
regulations, plumbing codes, fire sprinkler standards, City bylaws, policies,
and procedures.
·
Work
collaboratively with contractors, developers, consultants, property owners,
engineers, architects, and internal departments to resolve escalated issues and
support effective project coordination.
·
Participate
in staff recruitment, onboarding, performance management, and workforce
development initiatives.
·
Contribute
to policy development, process improvements, and recommendations related to
regulatory and operational practices.
·
Prepare
reports, documentation, and supporting materials related to operational
activities, service delivery, and regulatory matters.
·
Participate
as a member of the Building Permits leadership team and contribute to broader
departmental and organizational initiatives.
Minimum Qualifications
·
Minimum eight (8) years of
experience within a building construction regulatory environment as a Plumbing
Official, Building Official, or related regulatory professional.
·
Red Seal Endorsement Plumber
designation.
·
Qualified Plumbing Level 2 under
the Building Act, or qualification as an exempt person under the Building Act,
Professional Engineer, or Registered Architect.
·
Demonstrated leadership experience
within a municipal, regulatory, inspection, or unionized environment.
·
Experience supervising,
mentoring, coaching, or developing technical staff.
·
In-depth knowledge of plumbing
systems, fire sprinkler systems, applicable construction regulations, municipal
bylaws, and provincial legislation.
·
Strong understanding of
regulatory inspection processes, plan review practices, and customer service
delivery within a public sector environment.
·
Ability to interpret and apply
technical codes, regulations, plans, and specifications with sound professional
judgement.
·
Strong communication, conflict
resolution, relationship-building, and problem-solving skills.
·
Valid Class 5 Driver’s Licence
for the Province of British Columbia.
Preferred
Qualifications
·
Experience
leading operational or service delivery improvements within a municipal or
regulatory environment.
·
Experience
working with inspection-related KPI development, service metrics, or
operational reporting.
·
Experience
managing or leading teams through organizational transition, workforce
development, or succession planning initiatives.
·
Strong
understanding of customer service delivery within a municipal regulatory
environment.
·
Experience
working within a unionized environment.
·
Municipal
leadership experience within Building Permits, Plumbing Inspection, or
Development Services functions.
The ideal candidate will be a technically credible
and approachable leader who can build trust quickly, support team development,
and foster a culture of accountability, collaboration, and service excellence.
This individual will bring strong operational judgement, a proactive mindset,
and the ability to navigate complex regulatory and stakeholder environments
with professionalism and fairness. Success in this role will come from
balancing technical expertise with leadership capability, relationship
management, and a commitment to delivering high-quality public service.
Why Work With Us
·
Join one of Metro Vancouver’s
most respected and high-performing municipal building permit teams.
·
Work alongside an
experienced, collaborative, and supportive leadership group.
·
Play a key role in mentoring
and developing the next generation of plumbing officials and inspectors.
·
Be part of a stable and
well-regarded organization recognized as one of BC’s Top Employers.
·
Contribute to meaningful
operational improvements and modernization initiatives that directly impact
service delivery to the community.
·
Enjoy the opportunity to lead
within a department that values teamwork, professionalism, innovation, and
continuous improvement.
·
Work in a growing and vibrant
municipality that continues to invest in its people, infrastructure, and
long-term community vision.
·
Benefit from a strong
organizational culture that encourages collaboration, accountability, and
leadership development.
What We Offer:
This excluded position
has an annual salary range of $126,625 - $142,435 (2025 Rates). The rate of pay is based on a variety of
factors including qualifications, knowledge, experience and skills.
You will have the chance to join a rapidly growing and diverse team
dedicated to supporting the local community, and be able to engage in variety
of learning and development opportunities. Additionally, there is an
opportunity to participate in an earned day off/flex day program. This position
is based in Coquitlam with some flexible, hybrid work options available. The
City offers an attractive vacation and extended benefits package, including the
ability to contribute to the Municipal Pension Plan.
Accessibility / Equal
Opportunity Employer
The City of Coquitlam is proud to be an Equal Opportunity Employer
working towards enhancing equitable practices in our recruitment and retention
processes. As an organization we are committed to creating an inclusive work
environment to support our growing and diverse work force. To learn more about
what equity, diversity, and inclusion means, and the City’s efforts in support
of these principles, please visit coquitlam.ca/edi for more information.
If at any time during the
application or recruitment process you require additional assistance or an
accommodation, please contact our team for confidential support. Staff can also
provide in-person support if required.
Applicants under
consideration may be required to undergo and submit an acceptable police
information check.
Good people make Coquitlam great, sign up for
career alerts through our recruitment portal to stay up to date about
opportunities within our team, or follow us on LinkedIn to learn more about
how #YouCouldWorkHere too!
Please apply online at www.coquitlam.ca/careers by 11:55 pm on June 10, 2026.
We thank all applicants for their interest; however, only those selected
for an interview will be contacted.