Senior ICT Project Manager

SENIOR ICT PROJECT MANAGER

Regular Full Time (Exempt)

About Us

 

One of BC’s Top Employers, the City of Coquitlam offers meaningful career opportunities to make a difference within the local community.  As the sixth largest city in BC, we are home to more than 150,000 residents. Our diverse municipality is a great place to work as it continues to grow through innovative urban design, inspiring arts, culture and recreation programs, and state-of-the-art transportation systems.

 

Our brand is built on managing our resources in a responsible and sustainable manner, while supporting a vibrant, growing regional urban centre.  We envision a bright future in Coquitlam that we hope includes you!

 

About You / What We Are Looking For

 

The City of Coquitlam is seeking an experienced and forward-thinking Senior ICT Project Manager to help lead some of the organization’s most significant technology modernization and digital transformation initiatives.

 

Reporting to the Manager, ICT Project Management, this role is responsible for leading complex, enterprise-wide projects that support the City’s strategic priorities and enhance how services are delivered to our community. Working across departments, you will partner with business leaders, subject matter experts, vendors, and executive sponsors to deliver high-impact projects that drive innovation, modernization, and organizational change.

 

This is an exciting opportunity for a project management professional who thrives in complex environments and enjoys bringing people together to achieve meaningful outcomes. You understand that successful project delivery is about more than managing timelines and budgets—it is about building relationships, navigating change, influencing stakeholders, and helping organizations successfully adopt new ways of working.

 

We are looking for a collaborative and strategic leader who brings strong business acumen, exceptional communication skills, and a proven ability to lead large-scale transformation initiatives. The successful candidate will have experience delivering enterprise technology projects, guiding cross-functional teams, and helping organizations navigate change while balancing competing priorities and stakeholder interests.

 

This role offers the opportunity to influence how one of British Columbia’s fastest-growing municipalities leverages technology to improve services, modernize operations, and support future growth.

 

Main Responsibilities

·        Lead enterprise-wide, high-impact technology modernization and digital transformation projects from strategy and planning through implementation and service delivery.

·        Develop and manage project plans, budgets, schedules, governance frameworks, risk management strategies, and communication plans to ensure successful project outcomes.

·        Partner with departments across the organization to identify business needs, define project objectives, and align initiatives with Council priorities, business plans, and ICT strategic objectives.

·        Lead cross-functional project teams comprised of internal staff, business stakeholders, consultants, vendors, and implementation partners.

·        Manage organizational change activities and support departments through the adoption of new technologies, processes, and ways of working.

·        Present project updates, recommendations, risks, timelines, and performance metrics to executive sponsors, steering committees, and senior leadership.

·        Develop business cases, project charters, procurement documentation, and Requests for Proposals (RFPs) to support project delivery and strategic decision-making.

·        Establish and enhance project management methodologies, governance practices, tools, and frameworks that support continuous improvement across the organization.

·        Monitor project financial performance and ensure responsible stewardship of public funds through effective budget management and resource planning.

·        Build and maintain strong relationships with internal and external stakeholders while facilitating collaboration across multiple departments and project teams.

·        Identify, assess, and proactively manage project risks, issues, dependencies, and opportunities throughout the project lifecycle.

·        Provide guidance and mentorship to project team members while promoting project management best practices and a culture of continuous improvement.

Minimum Qualifications

·        Bachelor’s degree in Business Administration, Computer Science, Information Technology, or a related discipline.

·        Project Management Professional (PMP) certification.

·        Minimum of five to seven years of progressive project management experience, including delivery of large, complex IT, enterprise technology, or digital transformation initiatives.

·        Two to three years of experience delivering projects using Agile project management methodologies.

·        Demonstrated experience leading enterprise-wide projects involving multiple stakeholder groups, departments, and business functions.

·        Experience managing project budgets, vendors, procurement processes, and external implementation partners.

·        Strong written, verbal, facilitation, and presentation skills, with the ability to communicate effectively with both technical and non-technical audiences.

·        Experience leading organizational change initiatives and supporting successful business transformation outcomes.

Preferred Qualifications

·        Experience delivering large-scale digital transformation, modernization, or enterprise technology initiatives within a large municipality.

·        Experience working within a large municipal organization or other comparable public sector environments, including Crown corporations, health authorities, post-secondary institutions, or government agencies.

·        Prosci, Certified Scrum Master (CSM), Product Owner, Lean Six Sigma, Organizational Change Management (OCM), or similar certifications.

·        Experience implementing Agile delivery practices and supporting Agile adoption across teams and departments.

·        Experience developing project governance frameworks, methodologies, standards, and continuous improvement initiatives.

·        Experience working with large, cross-functional project teams involving business analysts, change specialists, technical resources, and executive sponsors.

The Ideal Candidate

 

The ideal candidate is a strategic and influential project leader who can balance long-term vision with practical execution. You bring the experience and confidence to lead complex enterprise initiatives while building trust and credibility with stakeholders at all levels of the organization.

 

Success in this role will come from your ability to navigate ambiguity, manage competing priorities, and bring diverse groups together to achieve common goals. You are comfortable leading through influence rather than authority and excel at building consensus, managing change, and driving results within complex organizational environments.

 

You are known for your strong judgement, emotional intelligence, and ability to communicate effectively with both technical and business audiences. You are proactive, solutions-oriented, and capable of independently leading initiatives while knowing when to escalate issues and engage stakeholders.

 

Most importantly, you are passionate about helping organizations modernize, improve services, and embrace innovation through effective project leadership and collaboration.

Why Work With Us

·        Lead some of the City’s most significant technology modernization and digital transformation initiatives.

·        Influence projects that have organization-wide impact and help shape the future of municipal service delivery.

·        Partner with executive leaders, business stakeholders, and cross-functional teams on strategic and highly visible initiatives.

·        Help advance the City’s technology modernization strategy and support innovative solutions that improve services for residents and staff.

·        Work on complex projects involving enterprise systems, organizational change, data governance, and business transformation.

·        Be part of a collaborative and progressive organization recognized as one of BC’s Top Employers.

·        Contribute to a growing municipality that is committed to innovation, continuous improvement, and service excellence.

·        Enjoy opportunities for professional growth, leadership development, and meaningful public sector impact.

 

What We Offer:

 

This excluded position has an annual salary range of $126,625 - $142,435 (2025 rates).  The rate of pay is based on a variety of factors including qualifications, knowledge, experience and skills.

 

You will have the chance to join a rapidly growing and diverse team dedicated to supporting the local community, and be able to engage in variety of learning and development opportunities. Additionally, there is an opportunity to participate in an earned day off/flex day program. This position is based in Coquitlam with some flexible, hybrid work options available. The City offers an attractive vacation and extended benefits package, including the ability to contribute to the Municipal Pension Plan.

Accessibility / Equal Opportunity Employer

 

The City of Coquitlam is proud to be an Equal Opportunity Employer working towards enhancing equitable practices in our recruitment and retention processes. As an organization we are committed to creating an inclusive work environment to support our growing and diverse work force. To learn more about what equity, diversity, and inclusion means, and the City’s efforts in support of these principles, please visit coquitlam.ca/edi for more information.

 

If at any time during the application or recruitment process you require additional assistance or an accommodation, please contact our team for confidential support. Staff can also provide in-person support if required.

 

Applicants under consideration may be required to undergo and submit an acceptable police information check.

 

Good people make Coquitlam great, sign up for career alerts through our recruitment portal to stay up to date about opportunities within our team, or follow us on LinkedIn to learn more about how #YouCouldWorkHere too!

 

Please apply online at www.coquitlam.ca/careers by 11:55 pm on July 3, 2026.

 

We thank all applicants for their interest; however, only those selected for an interview will be contacted.