VICTIM SERVICES ASSISTANT COORDINATOR
Regular Full-Time
About Us
One of BC’s Top Employers, the City of Coquitlam offers meaningful career opportunities to make a difference within the local community. As the sixth largest city in BC, we are home to more than 150,000 residents. Our diverse municipality is a great place to work as it continues to grow through innovative urban design, inspiring arts, culture and recreation programs, and state-of-the-art transportation systems. Our brand is built on managing our resources in a responsible and sustainable manner, while supporting a vibrant, growing regional urban centre. We envision a bright future in Coquitlam that we hope includes you!
About You / What We Are Looking For
The City of Coquitlam’s Victim Services Unit located in the RCMP building is seeking a Victim Services Assistant Coordinator to join their team. Reporting to the Victim Services Unit Coordinator, this position will carry out social services work by providing assistance to victims and witnesses of crime and trauma. Program delivery for this position will also include facilitating Emergency Support Services Level 1 (ESS) evacuee assistance for the RCMP. This position will be responsible for staff scheduling and will monitor work performance for compliance with established standards. Considerable independent judgment and action are exercised within established guidelines in functioning effectively under conditions of emergency situations and conflict. This position will involve liaising with a variety of community service agencies, government bodies and police members on matters related victims of crime. The successful candidate must be able to prepare and maintain a variety of records, reports and correspondence related to the work.
Desired Knowledge Skills and Abilities:
- Considerable knowledge of program objectives, policies and procedures and of the services provided to victims and witnesses of crime and trauma.
- Considerable knowledge of crisis intervention and trauma informed practices related to the work performed.
- Sound knowledge of services available through community agencies and organizations.
- Sound knowledge of court and police procedures as they relate to the work performed.
- Ability to assist a superior in supervising unit operations, coordinating work activities, and screening, interviewing, selecting and training.
- Ability to monitor the work of others, identify deficiencies, and makes recommendations.
- Ability to provide instruction, guidance and assistance to staff.
- Ability to communicate effectively orally and in writing, and to prepare a variety of reports, presentations and correspondence related to the work.
- Ability to establish and maintain effective working relationships with a wide variety of internal and external contacts.
- Ability to provide direct crisis intervention and follow-up services to victims of crime, trauma and family problems.
Minimum Qualifications
The successful applicant will have obtained a diploma in the social sciences field along with relevant courses in crisis intervention, trauma informed practices, conflict resolution and victim support plus some related experience, or an equivalent combination of training and experience.
- A valid driver’s License for the Province of British Columbia
- Excellent verbal and written communication skills
- Previous supervisory skills, knowledge of crisis intervention practices and techniques,
- Strong relationship building skills
- Must be able to obtain RCMP Enhanced Security clearance and Vulnerable Sector Check.
Preferred Qualifications
- Bachelor’s Degree in Social Science or Counselling.
- Current RCMP Enhanced Security Clearance and Vulnerable Sector Check.
What We Offer:
This CUPE position has an hourly rate range of $38.87 - $45.75 (2025 rates). The rate of pay is based on a variety of factors including qualifications, knowledge, experience and skills.
You will have the chance to join a rapidly growing and diverse team dedicated to supporting the local community, and be able to engage in variety of learning and development opportunities. Additionally, there is an opportunity to participate in an earned day off/flex day program. The City offers an attractive vacation and extended benefits package, including the ability to contribute to the Municipal Pension Plan.
Accessibility / Equal Opportunity Employer
The City of Coquitlam is proud to be an Equal Opportunity Employer working towards enhancing equitable practices in our recruitment and retention processes. As an organization we are committed to creating an inclusive work environment to support our growing and diverse work force. To learn more about what equity, diversity, and inclusion means, and the City’s efforts in support of these principles, please visit coquitlam.ca/edi for more information.
If at any time during the application or recruitment process you require additional assistance or an accommodation, please contact our team for confidential support. Staff can also provide in-person support if required.
Good people make Coquitlam great, sign up for career alerts through our recruitment portal to stay up to date about opportunities within our team, or follow us on LinkedIn to learn more about how #YouCouldWorkHere too!
Please apply online at www.coquitlam.ca/careers by 11:55 pm on January 28, 2026.
We thank all applicants for their interest; however, only those selected for an interview will be contacted